Job description:
Experience - 10+ years
Location - Bangalore (Hybrid)
Shift - General

This position will report to the Engineering Manager and is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment.
Customer Enhancement Delivery — Design, implement, and deliver customer-driven enhancement requests on the OPP platform using Python and Go lang.
Enhancing the Python CDK8s Kubernetes manifest generation and helm charts maintenance for and developing new Ansible roles for VM provisioning and cluster lifecycle management, and building.
Customer Issue Resolution & Root Cause Analysis — Serve as the primary engineering point of contact for customer-reported Jira tickets. Investigate customer issues incidents across the full stack — from the NGINX Ingress and Hydra API Gateway through the App Proxy authentication layer, and the Python-based API services — to the underlying data stores (MySQL, Elasticsearch, Redis, RabbitMQ, MinIO) and Rook Ceph storage infrastructure.



Perform deep-dive root cause analysis using structured log analysis across service components, produce formal RCA reports, and deliver permanent fixes that prevent recurrence.
Skills
10+ years of overall software engineering experience, including 3+ years of experience with developing cloud-native applications at scale.
3+ years of experience with deployment tools (such as Ansible, SaltStack, .. etc), particularly for system deployment, upgrades, and cluster-node orchestration.
Solid debugging and troubleshooting skills — a proven track record of root-causing production issues, and a "can-do" attitude when faced with complex, ambiguous problems.
Solid working knowledge of Kubernetes (pods, deployments, namespaces, PVCs, log inspection, and troubleshooting), and hands-on experience with Docker / containers.
Excellent communication and cross-team collaboration skills.
Strong proficiency in Go and Python with hands-on expe

📌 Principal Software Engineer (Bengaluru)
🏢 Trantor
📍 Bengaluru