CRM Triage - Microsoft Dynamics 365 CRM Technical Consultant
12 months rolling contract
Fully Remote Role
Rate – Upto INR 10000/Day (10% TDS deduction included)
Working hours – UK working hours – 5 days a week.
Must be available to join in 2 weeks.

Provide technical support and application troubleshooting for Microsoft Dynamics 365 CRM, resolving business-critical incidents and maintaining the stability and performance of production CRM environments.
Investigate and resolve complex CRM incidents, using structured debugging, log analysis, error investigation and root-cause analysis to identify and address underlying technical issues.
Design, develop and debug Dynamics 365 CRM customisations, including plugins, workflows, business logic and JavaScript-based components, ensuring solutions meet technical and business requirements.
Troubleshoot CRM integrations with ERP and enterprise applications, investigating API, data exchange, interface and integration failures across connected business systems.




Develop and implement technical fixes, enhancements and change requests using technologies including C#/.NET, JavaScript, Dataverse, REST APIs and Dynamics 365 Customer Engagement.
Work collaboratively with functional consultants, developers, business users and application support teams to triage issues, understand requirements, coordinate resolutions and escalate complex problems where appropriate.
Leverage Microsoft Power Platform, Power Automate and Azure integration capabilities to support CRM processes, integrations, automation and ongoing platform improvements.
Identify recurring incidents and systemic issues, performing root-cause analysis and implementing permanent solutions while maintaining technical documentation, knowledge articles and support procedures for enterprise/global CRM environments.

📌 Microsoft Dynamics 365 CRM Technical Consultant (India)
🏢 Careerwise
📍 India