Handle inbound and outbound calls professionally with empathy and accuracy.
Provide information about treatments, consultation booking, and follow-up procedures.
Maintain records of calls, leads, and patient follow-ups in CRM or Excel.
Convert inquiries into confirmed appointments or treatment starts.
Coordinate with doctors, front desk, and marketing teams for lead updates.
Manage WhatsApp and SMS follow-ups in a timely and polite manner.
Maintain strict confidentiality of patient data and communication.
Handle patient grievances calmly and escalate to seniors when required.
Age limit 18 to 30
Pay: ₹9,660.69 - ₹16,383.10 per month
Perks:
Provident Fund
Work Location: In person
📌 Bpo Hindi Calling Delhi (India)
🏢 Recherche Digital Private
📍 India
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