Available Processes:
Voice Process
Chat Process
Blended Process (Voice + Chat)
Roles & Responsibilities:
Handle customer queries via Calls and/or Chat
Provide accurate information and timely resolutions
Maintain service quality and productivity standards
Ensure proper documentation of customer interactions
Follow company policies and compliance guidelines
Eligibility Criteria:
Freshers & Undergraduates can apply
Graduates preferred
Positive English communication skills required
Comfortable with rotational shifts
Immediate joiners preferred
Salary Details:
₹18,000 to ₹32,000 CTC per month (Based on interview & experience)
Performance-based incentives
Growth opportunities opportunities
Shift Details:
5 Days Working
Rotational Shifts
2 Rotational Week Offs
Work From Office (Mohali, Punjab)
Perks & Perks:
Provident Fund
Health Insurance
Paid Leaves
Incentives & Internal Growth Opportunities