Job Title: Client Support Executive

Location: Rajkot (onsite)

Experience: 0 to 3 years

Job Type: Full Time

Job Summary:
Key Responsibilities:
Assist with on-boarding recent clients onto our HRMS (Human Resource Management System)software
Gather client requirements and help with configuration and setup
Support user training and help clients understand how to use the software
Work with different teams to resolve client queries and issues
Maintain records and documentation for each client project
Communicate clearly with clients and internal teams to ensure smooth implementation
Help hand over projects to the support team once implementation is complete
Build robust client relationships through helpful and timely service

Skills Required:
Basic knowledge of MS Excel
Interest in learning payroll, HR systems, and compliance.
Ability to understand and solve client problems.
Teamwork and coordination skills.
Organized,



detail-oriented approach to work. Qualifications:
Bachelor’s degree in Commerce, Business, IT, or similar fields
Postgraduate in HR or MBA is a bonus, but not Mandatory

Who Can Apply:
Freshers with strong learning ability and interest in HR tech
Up to 3 years of experience in implementation, payroll, or client support
Bonus if you’ve worked with HRMS software or SaaS tools before

Job Types: Full time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:
Paid sick time
Paid time off

Ability to commute/relocate:
Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:
Bachelor's (required)

Language:
English (required)

Location:
Rajkot, Gujarat (required)

Work Location: In person

📌 Customer Support Executive Rajkot
🏢 factoHR - Version systems
📍 Rajkot