Job Title : ServiceNow Architect
Location : Chennai/Mumbai/Pune/Bangalore/Hyderabad

Experience : 12 years – 17 years
Skill Set : ServiceNow App engine, Flow Designer, integration hub ,service portal and ServiceNow IDE/ServiceNow Studio.

Job description :

Key Responsibilities
Design, develop, and customize applications and workflows on the ServiceNow platform (custom apps, or other modules as applicable).
Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows.
Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub.
Translate business requirements into technical designs and scalable solutions on the platform.
Troubleshoot and resolve technical issues, performance bottlenecks, and defects.
Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions.
Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end.

Required Skills & Experience




6+ years of overall IT development experience, with at least 1–2 years / 1–2 full-cycle projects specifically on the ServiceNow platform (custom application development, not just configuration).
Strong hands-on experience with:
Glide APIs, Server-side & Client-side scripting (JavaScript)
Flow Designer / Workflow Editor
Service Portal / Now Experience UI Builder
App Engine Studio (for custom app development)
Integration Hub, REST/SOAP Web Services, MID Server
ACLs, Business Rules, Script Includes, UI Policies, UI Actions
Experience in at least one ServiceNow custom Application implementation
Understanding of ServiceNow data model, tables, and CMDB (preferred).
Familiarity with Agile/Scrum delivery methodology.
Ability to work independently, manage priorities, and deliver without close supervision.
Solid problem-solving and communication skills.

📌 ServiceNow Architect (Chennai)
🏢 Hexaware Technologies
📍 Chennai