Overall work experience should be more than 9 experience in P2P
Should have worked on Month close activities, intercompany reconciliations, financial statements and variance analysis
Escalation handling, clarifying concerns, seeking support and monthly evaluation of performance of the team members within the process
QCA of associate performance feedback, identifying knowledge gaps and conducting process trainings
Assisting and training current/existing team members, Identifying knowledge gaps and conducting process trainings
Handle daily, weekly, monthly and ad-hoc calls with client
Be the first point of contact for SME queries via emails and calls
Initiate and drive process improvements across the team
Conduct regular one on one, motivate team members and manage conflicts
Update process documentations and process maps on a regular basis
Experience in preparing, reviewing and upload journal entries, Accruals, Prepayments, Netting entries, reporting such as Hyperion (HFM) review and variance analysis
Ensure SLA / month-end calendar timelines are achieved as per the process
Adhere to the internal and external audit requirements and provide support as per schedule

📌 Operations Manager (Bengaluru)
🏢 EXL
📍 Bengaluru