08 Sep
|
Iron Systems
|
Amritsar
08 Sep
Iron Systems
Amritsar
Job Role
We are building a digital learning ecosystem around Open Sikhiya and ERPNext. We are looking for an Operations Manager who can take ownership of the day-to-day execution that keeps these platforms, teams and processes moving.
This is primarily an operations role. Around 85–90% of the role is operational coordination, follow-up, support, process management and execution. Around 10–15% is basic technology/platform administration and issue triage. You do not need to be a developer — you need to be comfortable with technology and know how to resolve things.
Key Responsibilities
The role is designed to become a reliable operational extension of the Associate Director. The successful candidate will take recurring coordination and execution work off the leadership team's plate, keep stakeholders aligned, identify issues early, and ensure that routine operational matters do not require senior-management intervention.
Daily operational coordination for Open Sikhiya and ERPNext.
Live class readiness, scheduling coordination, attendance follow-up and post-class closure.
Course,
batch and recorded-content operations on Open Sikhiya.
Student and faculty coordination for routine platform and operational issues.
ERPNext helpdesk coordination, ticket tracking and follow-up with respective owners.
Data and workflow follow-up to ensure records, approvals and processes move on time.
Cross-functional follow-up across Academic, Faculty, Students, Operations and Technology teams.
Daily/weekly trackers, status reports, pending-action lists and escalation summaries.
SOPs, checklists and simple process improvements for recurring activities.
Escalation of genuine technical issues with enough information for the technology team to act quickly.
Daily Activities
Start with the operational priorities: classes, users, pending actions, tickets and critical dependencies.
Coordinate with the right people and make sure actions have explicit owners and timelines.
Follow up until work is a
📌 Operations Manager – LMS (Amritsar)
🏢 Iron Systems
📍 Amritsar