About CIBC India:
CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets chance.

What You’ll Be Doing (position summary):
The Technology Provisioning Analyst is responsible for supporting access provisioning within the organization. This role reviews and processes end-user access requests based on business needs, ensuring compliance with guidelines, controls, policies,



and standards while maintaining accurate communication and contributing to continuous process improvement.
At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed (responsibilities):
KEY ACCOUNTABILITIES:
Efficiently perform review and process access requests submitted via ServiceNow.
Perform add, modify, and revoke access, accurately and within established timelines.
Perform provisioning activities in accordance with knowledge base guidelines.
Adhere to established controls, policies, and standards.
Maintain clear and accurate communication notes within ServiceNow.
Effectively communicate any gaps identified against established processes.
Contribute to continuous improvement of the service request management process

CROSS-FUNCTIONAL RELAT

📌 Technology Provisioning Analyst (Hyderabad)
🏢 CIBC India
📍 Hyderabad