Manager, Tech Support (Chennai)

Manager, Tech Support (Chennai)

08 Sep
|
Standard Chartered India
|
Chennai

08 Sep

Standard Chartered India

Chennai

Job Summary

This role is critical for managing the Production Engineering activities of the S2B Security application. Currently, only one resource is available on shift, which poses a significant operational risk for supporting a BC-4 critical application.
Therefore, a replacement resource is required to ensure effective management of Incident Management activities, Change Management processes, RFIs raised by Audit teams, Shift Rota planning and coverage management, Day-to-day BAU support and operational stability

Key Responsibilities

This resource is required to ensure effective management of Incident Management activities, Change Management processes, RFIs raised by Audit teams, Shift Rota planning and coverage management, Day-to-day BAU support and operational stability

Skills And Experience

Must-have Skills

Java
Spring Boot
API

Other Skills

SQL
Service now
KONG
ADO

Qualifications

Strong development experience with the ability to troubleshoot and resolve client issues within agreed SLA timelines.




Willingness to work in shifts as required for production support.
Proven experience in managing business-critical applications.
Experience supporting a high volume of clients in a production environment.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for valuable are achieved by how we each live our valued behaviours. When you work with us,

📌 Manager, Tech Support (Chennai)
🏢 Standard Chartered India
📍 Chennai

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