07 Sep
|
GemOrion Machinery Private
|
India
07 Sep
GemOrion Machinery Private
India
Customer Interaction:Respond to inbound inquiries or make outbound calls in fluent Tamil to solve problems, provide information, or sell services/products.
Documentation:Accurately record conversation details in CRM software, usually requiring basic English proficiency.
Complaint Resolution:Handle customer complaints with patience and de-escalate issues, referring to supervisors only when necessary.
Performance Metrics:Meet daily targets for average handling time (AHT) and quality scores.
Task Versatility:Depending on the role, this may include telesales, voice-over work, or emergency, such as Dial 100 handling.
Job Types: Full time, Permanent, Fresher
Pay: ₹18,366.15 - ₹42,739.14 per month
Perks:
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home
Work Location: In person
📌 Tamil Voice Process Chennai (India)
🏢 GemOrion Machinery Private
📍 India