We are seeking a motivated and enthusiastic 1+ years experienced Customer Support Executive (English) to join our team.

Experience: 1+ years to 5 years of experience.

Work Location: Anna Nagar, Chennai

Working Days: 5 Days (1st & 3rd Saturday is fixed off & All Sunday fixed off)

Work Timings: 10 AM to 7 PM

Key Responsibilities:
Provide accurate information and solutions to customers within defined timelines.
Maintain a positive, empathetic, and qualified attitude toward customers at all times.
Escalate complex issues to the appropriate department when necessary.
Follow up to ensure customer concerns are resolved to satisfaction.
Meet quality, productivity, and customer satisfaction targets.
Continuously learn about services, and processes to support customers effectively.

Required Skills:
Excellent verbal and written communication skills.
Solid listening and problem-solving abilities.
Ability to stay calm and patient while handling difficult situations.




Positive attitude and willingness to learn.

Qualifications:
Any graduate
Prior experience in customer Support Experience is mandatory.

Pay: ₹15,000.00 - ₹30,000.00 per month

Application Question(s):
How many months or years do you have experience in Customer Support?
Rate your English communication skills: (Basic / Intermediate / Positive / Advanced)
Are you from Chennai? In where you located in Chennai?
Are you ready to relocate Anna Nagar, Chennai?
What is your current location? (Specify)
Are you working currently or not working?
What is your current CTC? (Specify)
What is your expected CTC? (Specify)
How soon you can join? (Mention days here)
Are you a immediate joinee?
Have you gone through the job description? Is it exactly matching your profile?(Yes / No)

Work Location: In person

📌 Customer Support Executive Anna Nagar (India)
🏢 NexGen TechSoft
📍 India