Key Responsibilities
Verify and validate onboarding documents submitted by agents/customers/partners.
Review KYC, identity, address, and other supporting documents for authenticity and completeness.
Ensure all onboarding requirements are met before approval.
Identify discrepancies, missing information, or potential fraud indicators and escalate as required.
Maintain accurate records and update onboarding status in internal systems.
Coordinate with applicants and internal stakeholders to obtain additional documentation when necessary.
Ensure compliance with company policies, regulatory guidelines, and data privacy requirements.