07 Sep
|
Aralia Hotels
|
India
07 Sep
Aralia Hotels
India
Key Responsibilities
Handle guest check-ins and check-outs efficiently.
Welcome and assist guests with a skilled approach.
Manage room reservations, modifications, and cancellations.
Coordinate with Housekeeping and other departments for smooth room readiness.
Handle guest queries, requests, and basic complaints promptly.
Maintain accurate guest records and billing details in the PMS system.
Ensure proper cash handling and shift closing procedures.
Maintain lobby appearance and front desk standards.
Follow hotel SOPs, grooming, and service standards at all times.
Upsell rooms and hotel services whenever possible.
Perks:
Food provided
Health insurance
Leave encashment
Provident Fund
Work Location: In person
📌 Front Office Associate Igatpuri (India)
🏢 Aralia Hotels
📍 India