07 Sep
|
Aralia Hotels
|
Igatpuri
07 Sep
Aralia Hotels
Igatpuri
Key Responsibilities
Supervise daily front office operations during shifts.
Ensure smooth check-in/check-out process with high guest satisfaction.
Handle guest complaints and provide quick resolutions.
Monitor room availability, reservations, and occupancy updates.
Coordinate with Housekeeping, Reservations, and Sales departments.
Train and guide front office associates on service standards and SOPs.
Prepare daily reports, cash reports, and shift handover reports.
Ensure proper handling of VIP guests and special requests.
Maintain billing accuracy and audit compliance.
Support upselling initiatives to maximize room revenue.
Perks:
Adaptable schedule
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund
Work Location: In person
📌 Front Office Executive Igatpuri
🏢 Aralia Hotels
📍 Igatpuri