SAP Callidus/Success Factors Incentive Compensation Support Specialist

Location: Pune
Employment Type:Full time

Position Overview

Key Responsibilities
System Support & Maintenance
Provide day-to-day support for SAP Callidus Incentive Compensation system.
Monitor and resolve system issues, data discrepancies, and calculation errors.
Perform configuration changes and updates to compensation plans as required.
Data Management
Validate and load transactional data into SAP Callidus.
Ensure data integrity between SAP Callidus and upstream/downstream systems (CRM, ERP, HR systems).
Compensation Plan Administration
Assist in implementing and maintaining incentive compensation plans.
Support monthly/quarterly commission runs and payout processes.
Generate and distribute compensation reports and dashboards.

User Support & Training
Act as primary point of contact for end-user inquiries and troubleshooting.
Provide training and documentation for business users on system functionality.
Continuous Improvement




Identify opportunities to optimize processes and system performance.
Collaborate with IT and business teams on enhancements and new functionalities.

Qualifications
Education: Bachelor’s degree in Information Technology, Business, Finance, or related field.
Experience:
1 year of experience supporting SAP Callidus (SAP Commissions) or similar incentive compensation systems.
Robust understanding of sales compensation processes and data flows.
Technical Skills:
Proficiency in SAP Callidus configuration and troubleshooting.
Familiarity with SQL, data analysis, and reporting tools.
Experience with integration between SAP Callidus and CRM/ERP systems.
Soft Skills:
Robust analytical and problem-solving abilities.
Excellent communication and stakeholder management skills.
Ability to work independently and in a team environment.

Preferred Qualifications
Experience with SAP Commissions cloud environment.
Knowledge of inc

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