JOB DESCRIPTION

Job Title:Front Desk Associate

Duration: Full Time

Department: Operations

Experience: 0 to 1 years in hospitality

Job Brief:
Key Responsibilities:
Ensure hassle-free check-in and check-out processes, managing guest registrations and room allocations effectively
Review the night audit draft and conduct daily financial accounting reviews for the front desk and guest service areas
Monitor the reservation system, analyze operating results, and prepare budgets and cost-control systems
Supervise and develop front desk staff, fostering a collaborative work environment with the assistant General Manager, night auditor
Deliver the highest standards of customer experience by handling guest requests, complaints, and escalations professionally
Establish effective communication channels within the front office team and with other departments to ensure seamless operations
Provide ongoing training and support to staff to enhance service delivery and operational efficiency




Develop and implement in-house sales programs at the front desk to drive revenue growth
Ensure adherence to all hotel policies, regulatory compliance, and cleanliness standards in collaboration with the housekeeping team
Maintain and nurture business relationships with regular corporate clients and local community leaders

Qualifications:
Hospitality graduate or Diploma in Hospitality Management
Experience: 0 to 1 years of operational knowledge in hotel management or front desk operations.
Extensive knowledge of hotel operations and front desk management
Outstanding communication, interpersonal, and time-management skills
Willingness to work in various locations across India

Job Types: Full time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Perks:
Adaptable schedule
Food provided
Health insurance
Provident Fund

Application Question(s):
Do you have a degree or diploma in hospitality or tourism?
Do you have proper documents from your previous

📌 Front Office Associate Bhandardara (India)
🏢 The Hosteller Hospitality
📍 India