Title:
Head of Innovation Studio & Digital Customer Delivery
Job Title
Head of Innovation Studio & Digital Customer Delivery
Division
KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and operating assets.
Responsibilities:
Innovation Studio Leadership
Lead and grow the Innovation Studio into a world-class customer engagement and delivery organization.
Build and develop a multidisciplinary team, initially comprising 10-15 professionals, with responsibility for scaling the organization substantially as customer demand grows.
Establish a culture of accountability, continuous improvement, innovation and customer focus.
Develop operating models, governance, performance metrics and delivery standards that enable repeatable excellence.
Customer & Executive Engagement




Serve as the primary host and representative for customer visits, executive briefings, technology demonstrations and VIP engagements.
Showcase INSITE capabilities through compelling demonstrations that connect technology outcomes to customer value.
Build trusted relationships with customer stakeholders across operations, engineering and leadership teams.
Act as a senior escalation point for customer issues, ensuring rapid resolution and a solid customer experience.
Capture customer feedback and translate insights into delivery, product and process improvements.
Delivery Excellence
Lead the successful deployment, adoption and support of INSITE solutions across multiple customers.
Drive improvements in customer responsiveness, delivery quality and operational efficiency.
Establish visible and measurable workflows that enable proactive management of customer commitments, delivery risks and team priorities.
Implement data

📌 Head of Innovation Studio (Bengaluru)
🏢 KBR
📍 Bengaluru