Location: Gurgaon
Hours: UK Shift
Why Join Us?
Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.
You'll join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing.
About the role
We are seeking a agile and experienced Team Leader to join our Onecom Partners team in India. In this crucial role, you will be responsible for providing day-to-day leadership and management for our India-based operations team. Your primary focus will be to foster a highly engaged, high-performing team culture while ensuring the delivery of exceptional service and support to our valued partner base.
As the single reporting line for all India employees within the Partner Operations division, you will drive consistent people management, support professional development, and ensure seamless alignment with our UK operational requirements.
What you'll be doing:
Lead, manage,



and inspire all Onecom Partners India employees, cultivating a positive and high-performing team environment.
Conduct regular 1:1 meetings, performance reviews, and coaching sessions to support team member growth and development.
Manage team schedules, including attendance, absences, and holidays, while promoting employee wellbeing in line with company policies.
Collaborate with UK leadership to gather performance feedback and implement effective development and career progression plans.
Oversee resource and workload management to ensure optimal operational coverage and timely service delivery.
Act as the primary point of leadership for all Onecom Partners operational functions within India.
Work closely with UK stakeholders to drive performance, maintain consistency, and champion continuous improvement.
Support the onboarding, training, and knowledge-sharing initiatives across the team.

📌 Team Leader (Gurugram)
🏢 Onecom
📍 Gurugram