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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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The Cloud Success Data Intelligence (BI) team operates within the Salesforce Customer Success Group. This team is dedicated to harnessing data-driven insights regarding customer usage, engagement, technical support efforts, satisfaction scores,



and other industry-standard Key Performance Indicators (KPIs). These valuable insights empower customers to leverage the world's premier CRM platform, while leaders in the Customer Success Group use this intelligence to drive process enhancements for an improved customer experience.

Data engineering forms the foundation of the Cloud Success Data Intelligence team's operations, enabling the acquisition, maintenance, and automation of data to generate actionable insights. The Data Engineer Analyst plays a pivotal role in the team by aggregating data from various data sources to construct Tableau dashboards tailored for business stakeholders.

Responsibilities:
Develop, implement, and maintain the data pipeline to efficiently move and process data from various sources into BI schema.
Collaborate with cross-functional teams to understand the business needs, and formulate and complete end-to-end analysis that includes data

📌 Sr. Data Engineer (Hyderabad)
🏢 salesforce
📍 Hyderabad