Job Title:
Digital Account Manager

Job Summary:
Key Responsibilities:
Manage and maintain relationships with assigned clients.
Act as the primary point of contact for client communication.
Understand client business objectives and translate them into digital strategies.
Coordinate with internal teams including SEO, Social Media, Paid Media, Content, and Design.
Monitor campaign performance and share regular reports and insights with clients.
Ensure timely delivery of projects and marketing activities.
Conduct regular review meetings and strategy discussions with clients.
Identify upselling and cross-selling prospects.
Resolve client concerns and maintain high client satisfaction.
Track project timelines, budgets, and deliverables.

Required Skills:
Robust understanding of digital marketing channels:
SEO
Google Ads
Meta Ads
Social Media Marketing
Content Marketing
Excellent communication and presentation skills.




Strong client servicing and relationship management abilities.
Good analytical and problem-solving skills.
Ability to manage multiple accounts simultaneously.
Knowledge of tools like Google Analytics, Meta Business Suite, CRM tools, and reporting dashboards.

Qualifications:
Bachelor’s degree in Marketing, Business Administration, Mass Media, or related field.
3+ years of experience in digital marketing or account management.
Experience working in a digital marketing agency is preferred.

Preferred Qualities:
Client-first approach.
Solid coordination and leadership skills.
Attention to detail and time management.
Ability to work in a fast-paced environment.

Pay: From ₹40,000.00 per month

Experience:
Digital marketing: 2 years (required)
client servicing: 2 years (required)

Work Location: In person

📌 Digital Account Manager Mumbai
🏢 iDigitalise Consultancy
📍 Mumbai