Responsibilities and Duties
Understand the client's requirement
Log the request properly
Provide the right kind of service required
Handle the client professionally
Daily Reporting
Escalation management
Risk mitigation understanding
Rapport building with Client
Coordination with multiple stakeholders
Quick data entry into the system and managing CRM
Key Skills
Fluent in English and Hindi (Any regional language - good to have), Must have desire to talk to people, A patient listener, Rapid learning curve
quick to learn and deliver, Good in coordination between multiple parties, Should be able to anticipate delays, issues and risks, Proactive and deliver quality service
Required Experience and Qualifications
4 to 12 years of experience in handling Clients
Gaduate and above
Advantages
Good working environment,
Chance to grow in career by showing quality work,
Out of the cycle promotion and increment for high performers,
Incentive for high performers,
Salary payment on the 1st of every month.
Pay: ₹20,000.00 - ₹45,000.00 per month
Work Location: In person
📌 Sales And Customer Service Representative Kolkata
🏢 www.vidhikarya.com
📍 Kolkata
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