Job Title: Sr. Technical Support Executive

Key Responsibilities:
Provide technical support to customers via voice calls.
Diagnose and troubleshoot hardware, software, and network-related issues.
Resolve customer queries efficiently while maintaining high service standards.
Escalate complex issues to the appropriate teams when necessary.
Maintain accurate records of customer interactions and resolutions.
Ensure customer satisfaction by delivering timely and effective support.

Requirements:
Minimum 1 year of experience in International Voice Process (UK/US) - Mandatory.
Excellent verbal and written communication skills in English.
Solid technical troubleshooting and problem-solving skills.
Ability to work in rotational shifts, including night shifts.
Customer service-oriented mindset.
Graduation preferred.

Shift: UK/US Shift
Experience: 1+ Year (International Voice Process Mandatory)
Salary: As per industry standards

Pay: ₹29,001.36 - ₹58,153.14 per month

Perks:
Work from home

Work Location: In person

📌 Sr Technical Support Executive Ajmer
🏢 MICROZON INFOTECH PRIVATE
📍 Ajmer