07 Sep
|
The Growth Hive
|
India
07 Sep
The Growth Hive
India
Experience & CTC:
-2+ Years
-CTC : 3,60,000 LPA to 4,15,000 LPA
Work from Office only -
Mon to Fri. Timings: 9:00 AM to 6:00 PM
Saturday’s would be working from home.
Jobs Roles & Responsibility
EMI Collection Management:
Effectively manage and oversee the end-to-end EMI collection process.
Monitor and ensure timely and accurate collection of EMIs from customers.
Customer Interaction:
Communicate with customers in a qualified and empathetic manner to discuss overdue
payments and resolve payment-related issues.
Provide assistance and guidance to customers in financial difficulties, exploring potential
repayment plans.
Documentation and Record Keeping:
Maintain accurate and up-to-date records of EMI collections, payments, and customer
interactions.
Prepare reports on EMI collection performance and present findings to management as
required.
Team Collaboration:
Collaborate with other departments, such as finance,sales, customer service, and legal, to
streamline the EMI collection process.
Work closely with team members to share insights and strategies for improving overall
collection efficiency.
Qualifications:
Education:
Bachelor’s degree in [relevant field] or equivalent practical experience.
Experience:
Minimum of 2 years of experience in a collection background, with a focus on EMI
collection.
Proven track record of meeting collection targets and improving collection processes.
Communication Skills:
Excellent verbal and written communication skills.
Ability to negotiate and persuade customers effectively.
Should be confident in speaking with Senior CXOs.
Pay: ₹360,000.00 - ₹415,000.56 per year
Experience:
EMI Collection: 2 years (required)
Location:
Kharadi, Pune, Maharashtra (required)
Work Location: In person
📌 Collection Process Kharadi (India)
🏢 The Growth Hive
📍 India