The Client hierarchy
COE focus is on understanding the client needs, providing consultancy, and execution to provide accurate and compliant data to global commercial clients. The team partners closely with the client, strategic partners, and multiple internal American Express teams - Client Management (CLM), Implementation (IM), Central Onboarding Team (COT), Account Consultancy Team (ACT), PA Servicing, Global New Accounts (GNA), Technologies and Operational Excellence (OE). This role is an exciting opportunity to be part of the GCS growth story in a energetic, intellectually stimulating, open, fun, and collaborative environment. The incumbent in this role will be responsible to onboard program managers of global commercial clients, solve a major client pain point with data quality and drive enterprise requirement of digital products adoption with enhanced data capabilities.

Good to have skills
Data analysis and presentation
Report/Dashboard creation and change management
Technical troubleshooting experienceConsulting on insights and recommendations





Minimum Qualifications
Graduate with minimum 2 years of analytical experience in a client servicing environment
Excellent communication skills both verbal and written
Proven ability to learn recent skills in a technical environment - basic technology background is an added advantage
Solid flexibility/adaptability to manage multiple tasks within stringent time frames while working with mínimal supervision
A team player should possess the skills to work and support team members
Good excel skills, ability to perform basic functions like
VLOOKUP, IF, etc.
The incumbent should have a performance rating of G3L3 or better in the last review

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class cus

📌 Operations Support Gurugram
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