ServiceNow Consultant - ITOM Position : ServiceNow Consultant Experience: 3+ Years in ServiceNow Mandatory Skills: Hands-on Discovery, CMDB, Service Mapping and AIOps experience Location: Remote Job Type: Contract ServiceNow Consultant - ITOM who is experienced with Discovery, CMDB, Service Mapping and AIOps . This requires an experienced ITOM/AIOps consultant capable of configuring ServiceNow operational intelligence capabilities rather than a general platform resource.
Primary Responsibilities Lead implementation of Phase 1 AIOps use cases .
Configure and optimize: Event Management Metric Intelligence Health Log Analytics Event Correlation Impact Analysis CMDB Service Mapping Configure anomaly detection for: CPU utilization Memory utilization Disk utilization Support root cause analysis workflows. Validate monitoring integrations and event sources. Configure service dependency and impact visibility. Support event-noise reduction initiatives. Participate in testing, validation, and outcome demonstrations.