Key Skills: Telecom, itsm, ServiceNow, CSM, Architect, Agile Methodology, Waterfall

nRoles and Responsibilities:

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- Drive functional and technical solution design across the ServiceNow domain
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- Translate business and IT requirements into ServiceNow solutions aligned to OOTB capabilities and architectural standards
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- Provide architectural oversight across solutioning and development activities
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- Work with enterprise architects, solution architects, and domain SMEs to shape implementation epics and delivery plans
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- Support Agile planning activities and guide squads with technical direction and platform expertise
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nSkills Required:

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- 14+ years of relevant experience in ServiceNow architecture and platform delivery
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- Solid hands-on experience with ServiceNow implementations, especially in CSM or TSM environments
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- Proven background as an IT architect in a telecom context
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- Ability to design scalable platform solutions and evaluate impact across connected systems
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- Experience working with ServiceNow platform capabilities and enterprise integration scenarios
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nGood to Have:

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- Experience with Waterfall delivery methodology
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- Experience with Agile methodology
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nEducation: Master's degree in IT, Telecom, or equivalent experience

📌 ServiceNow Architect (Bengaluru)
🏢 MyCareernet
📍 Bengaluru