Position – ServiceNow Architect (ITAM & Asset Management (SAM/HAM)
nExperience – 14+ Years
nLocation - Hyderabad
nEmployment Type: Full time
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nAbout the Role
nWe are looking for an experienced ServiceNow Architect with strong expertise in ITOM/ITAM and SAM/HAM to lead end-to-end platform implementations and provide technical leadership.
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nRole & Responsibilities
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- Design and architect scalable ServiceNow solutions based on business requirements.
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- Lead end-to-end implementation of ServiceNow ITOM and/or ITAM modules from scratch.
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- Provide technical leadership across ServiceNow development and implementation projects.
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- Work on configuration, customization, integrations, workflows, and automation.
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- Collaborate with business and technical teams to understand requirements and provide solutions.
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- Ensure solutions follow ServiceNow best practices and enterprise architecture standards.
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- Review technical designs and guide development teams.
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- Troubleshoot complex technical issues and provide effective solutions.
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- Mentor and support ServiceNow developers and team members.
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nRequired Experience
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- Minimum 14+ years of overall IT experience.
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- Minimum 8+ years of ServiceNow development/implementation experience.
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- Minimum 3+ years of experience as a ServiceNow Architect.
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- Must have led 2–3 end-to-end ITOM and/or ITAM implementations from scratch at the platform level in an Architect role.
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- Strong hands-on experience in ITOM or ITAM is mandatory.
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- Strong experience in SAM/HAM (Software Asset Management / Hardware Asset Management).
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nMandatory Skills
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- ServiceNow ITOM or ITAM
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- ServiceNow Asset Management – SAM / HAM
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- ServiceNow Architecture & Development
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- End-to-end ServiceNow implementation experience
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