Information Technology Support Specialist Bengaluru

Information Technology Support Specialist Bengaluru

07 Sep
|
Artech
|
Bengaluru

07 Sep

Artech

Bengaluru

Job Title: IT Service Desk Analyst
Experience: 6 months – 2 Years
Location: Bangalore / Hyderabad
Shift: Rotational Shifts
Cab Facility: Available

Key Requirements
Solid knowledge of computer hardware, software, applications, operating systems, and basic networking.
Excellent communication and customer service skills.
ITIL certification preferred.
Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.
Ability to resolve issues remotely and escalate complex incidents when required.

Experience with knowledge base and ticket documentation.

📌 Information Technology Support Specialist Bengaluru
🏢 Artech
📍 Bengaluru

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