Head of Operations - Broking Firm

---

Job Title: Head of Operations - Broking

Location: [Mumbai]
Department: Operations
Reporting To:MD

Role Objective:
To lead and manage end-to-end broking operations including Client Onboarding, KYC, Settlement, DP, Risk, and Regulatory compliance while ensuring zero error, TAT adherence and operational efficiency.

Key Responsibilities:
Client Operations:
Oversee entire client lifecycle - Account opening, KYC/KRA, CKYC, Modification, Closure, Nominee, Segment activation (NSE, BSE, MCX, F&O;, Commodity, Currency).
Ensure error-free UCC upload and trade code activation.
Manage client servicing queries related to ledger, payout, P&L;, CMR, holding.
Settlement & Clearing:
Responsible for Daily Pay-in / Pay-out of Funds & Securities (NSE, BSE, MCX).
Manage Early Pay-in, Auction, Corporate Actions, Dividends.
Reconciliation with Clearing Corp, Banks, and Depositories (CDSL / NSDL).
DP Operations:
Manage DP operations - DIS, E-DIS, MTF pledge/unpledge, SLBM, Transmission, Demat/Remat.




Ensure compliance with CDSL / NSDL audits.
Risk & Compliance:
Liaison with Exchanges, SEBI, Depositories for all operational compliance and audits - Internal Audit, System Audit, DP Audit, Inspection.
Implement RMS policies, Peak Margin, Pledge-Repledge mechanism as per SEBI circulars.
Ensure all SEBI recent circulars are implemented on time.
Process & Technology:
Drive automation of manual processes with Tech team.
SOP creation for all processes.
Manage Back-office vendors - like Omnesys/NEST, TCS Bancs, etc.
Team Leadership:
Lead, train and manage Ops team across KYC, Settlement, DP, Risk.
TAT, Quality and Error monitoring.

Required Qualification & Experience:
Graduate / Post-Graduate. NISM Depository / Capital Market certification preferred.
15+ Years experience in Broking Operations with at least 5+ years as Ops Manager / Sr. Manager.
Deep knowledge of BSE, NSE, MCX, CDSL/NSDL rules and SEBI

📌 Head Of Operations Mumbai
🏢 Intellectual Capital HR Consulting
📍 Mumbai