Role Summary The Engineering Client Certification Engineer certifies and technically lifecycle-manages the IT hardware in the Engineering-specific hardware basket ('Engineering-Warenkorb') and specialty Engineering devices high-performance notebooks, desktops/towers, monitors, and docking stations sized for CAx/CAD workloads used by the client's Business Unit Engineering.

The role executes the full certification process defined by the client (technical minimum requirements, BIOS/driver/firmware documentation, compatibility and stress testing) before recent or changed hardware is added to the global catalog, and supports the EHL's role as a 'Business Accelerator' translating Engineering demand into IT-operational readiness.

The Engineering Hardware Lab must maintain at least 2–3 like-for-like units of each certified device type on site through End of Support (EoS) for ongoing driver/firmware/BIOS/software testing.

Key Responsibilities

Hardware Certification Execution

- Run the full IT hardware certification process for Engineering-Warenkorb devices (Notebooks, Desktops/Tower, Monitors, Docking Stations) against the client's technical minimum requirements (Desktop/Notebook/Display Minimum Requirements specifications).
- Verify, before starting certification, that the hardware meets current minimum requirements, and confirm client sign-off on those requirements before certification begins (certification may not start without this approval).
- Complete certification within the SLA window, measured from ITSM ticket creation (after minimum-requirements approval) to delivery of complete certification results.

Recertification & Change Management

- Perform recertification when an OEM changes a component of already-certified hardware — scope and type of testing agreed with the client based on the component affected.




- Perform targeted or full recertification when a driver, firmware, or BIOS update to certified hardware could affect operations (new/removed settings or features, bug fixes); recommend scope to the client for approval.

Documentation & Reporting

- Document BIOS settings, driver structure, configurations, lifecycle (EoL/EoS), approvals and certificates for every certified device.
- Prepare certification sheets for client review and approval; maintain and reuse existing certification sheets where applicable.
- Document unresolvable errors or deviations (e.g., compatibility, weight specifications) discovered during certification.

Test Equipment & Lab Operations

- Procure and maintain the software and hardware needed for certification (licenses, benchmark tools, brightness scanners, power meters, etc.), using only standard, purpose-built tools.
- Maintain 2–3 like-for-like units of every certified Engineering device type in the GHL through End of Support (EoS), for use in ongoing driver/firmware/BIOS/software (security) update testing.

Technical Lifecycle Management

- Distribute regular driver/firmware/BIOS and hardware-relevant software updates within SLA: 6 months for standard rollout, 30 days for bugfix/feature updates, 7 days for major incident fixes, and CVSS-tiered security SLAs (180/90/30/7 days by severity), with Emergency security updates deployed immediately on release.




- Log all findings in the ITSM tool and process them per ITIL; only distribute updates approved by the OEM/vendor unless the client authorizes an exception.

Coordination

- Coordinate with Digital Workplace Services and Engineering department stakeholders per the client's agile governance and project-method standards.
- Support onboarding of Remote Driver Integration (RDI) devices for Engineering (client-procured hardware not in the standard catalog) through their full technical lifecycle to EoS.

Technical Skills (Mandatory)

Hardware Certification

- IT hardware certification / compatibility & stress-testing methodology
- Driver / Firmware / BIOS lifecycle management
- Benchmark & test tooling (brightness scanners, power meters, benchmark suites)

Engineering-Class Hardware

- High-performance mobile workstation hardware (CAx/CAD-class notebooks, professional GPUs)
- Docking station & multi-monitor configurations
- Familiarity with CAx/CAD software hardware requirements (e.g., Siemens NX)

Operations

- Windows OS deployment for engineering endpoints
- ITSM ticket-based SLA operations (ITIL)
- Technical documentation (certification sheets, lifecycle records)

Preferred Skills
- OEM relationship coordination (Dell, HP, Lenovo enterprise/workstation lines)
- Remote Driver Integration (RDI) onboarding experience
- ITIL Foundation Certification
- German Language (B2/C1) — mandatory for this onsite Stuttgart role

Educational Qualification Bachelor's Degree in Computer Science, Information Technology, Electrical/Mechanical Engineering, or equivalent.

Preferred Certifications

Preferred

- ITIL Foundation Certification
- CompTIA A+ / Hardware certification (or equivalent hands-on hardware credential)
- Vendor-specific certification track (Dell/HP/Lenovo enterprise hardware) where available

E

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