The CoinDCX Journey: Building the Future of Finance

At CoinDCX, our mission is to make crypto and blockchain accessible to every Indian by building secure, scalable, and high-performance financial systems.

As our Markets business scales in volume, complexity, and transaction throughput, the integrity of digital asset custody, settlement accuracy, and liquidity availability become mission-critical. Every fund transfer, reconciliation, and liquidity decision directly impacts our ability to serve clients and maintain trust in the ecosystem.

This role sits at the heart of our Custody Operations function, ensuring that our digital asset infrastructure runs with precision, transparency, and zero tolerance for operational failures.

About The Role

We are setting up a dedicated Reliability Operations Team responsible for proactively overseeing critical business and technology processes. As a Reliability Operations Analyst, you will play a key role in ensuring operational continuity, minimizing risks, and driving timely issue detection and resolution. You will be part of the first line of defense,



ensuring smooth operations and effective communication across stakeholders.

What You’ll Do

Real-Time Monitoring & Oversight

Continuously monitor systems, applications, and business-critical processes using dashboards, alerts, and monitoring tools
Detect anomalies early to prevent downstream impact

Incident Detection & Response

Identify, log, categorize, and escalate incidents as per defined SLAs and escalation matrices
Act as the central coordination point during live incidents

First-Level Troubleshooting

Perform initial triage to validate alerts and reduce false positives
Gather relevant information before escalation to technical or business teams

Operational Continuity (24/7 Coverage)

Ensure seamless handovers between shifts with complete context
Maintain uninterrupted operations across rotational shift.

Governance & Documentation

Maintain shift logs, incident reco

📌 Analyst - Operations (Bengaluru)
🏢 Coindcx
📍 Bengaluru