Sberbank is looking for an experienced and execution-driven Head of Fraud to oversee fraud investigations, strengthen operational controls, and implement effective fraud prevention measures. You will lead the investigation of fraud alerts and client claims, develop and implement fraud detection strategies and rules, improve fraud management processes.
Responsibilities
Prompt investigation of fraud alerts and client claims with suspected fraud - collect and assess evidences to uncover fraudulent activities and identify those responsible names
Control of the actions of the operational officers/call-center officers/client relationship managers, constantly improve of client ways in the systems, issue technical specifications for the revision of payment systems
Preparation of comprehensive investigative reports and communicate findings to stakeholders
Based on findings - design and implement effective fraud detection strategies and rules from the scratch
Development of appropriate policies and methodology documents
Submission of regulatory reports on fraud risk management
Requirements
Higher education (mathematics, technical).
Previous experience in investigation roles within financial institutions or government agencies is mandatory
Experience in management of team
Minimum from 15 years of proven expertise in fraud investigation or forensic auditing
Strong analytical and problem-solving skills, outstanding research skills to gather and evaluate evidence effectively
In-depth knowledge of regulatory requirements and fraud prevention methods
We Offer
Competitive salary and opportunities for professional development
A quarterly bonus, which is paid every quarter for the work done
Cooperative working environment in a state-of-the-art Delhi office
Professional and theme communities, support for employee initiatives
Courses in Corporate University
Opportunity to grow within Sberbank India.
📌 Head of Fraud (India)
🏢 Sberbank India
📍 India
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