Roles &

Responsibilities :

- Work closely with Program Managers, Customer Success Managers, and Associate Project Managers to execute multiple projects concurrently for customers.
- Understand business objectives, define project scope, and create project plans with clear timelines, milestones, and deliverables.
- Monitor and report on all aspects of the project, including project health, progress, risks, dependencies, and deliverables.
- Identify deviations from the project plan and take timely corrective actions to ensure successful delivery.
- Regularly lead internal and customer-facing meetings to maintain project momentum and ensure stakeholder alignment.
- Identify, assess, and manage project risks and dependencies and develop mitigation plans.
- Manage project governance structures and ensure adherence to project management best practices.
- Work closely with internal and external stakeholders across functions and geographies to execute project activities seamlessly.
- Manage projects involving enterprise customers across multiple countries or regions and coordinate with distributed delivery teams.
- Understand complex technical issues, work with relevant technical teams to develop resolution plans, and track issues through closure.
- Manage project scope, timelines, deliverables, and customer expectations throughout the project lifecycle.




- Identify gaps in processes and implement best practices to improve project delivery efficiency.
- Document lessons learned and stakeholder feedback and incorporate learnings into future projects.
- Ensure projects deliver measurable business outcomes and meet agreed customer objectives.

Ideal Candidate :

- Strong Senior Project Manager Profile with enterprise B2B SaaS, client-facing delivery experience.
- 5 years of project management experience with significant client-facing delivery time, including experience in a B2B SaaS company serving enterprise customers.
- Managed complex enterprise projects end-to-end, from requirement/planning through successful delivery and go-live.
- Managed multi-country / multi-region rollouts (preferably North America and/or Europe), coordinating India-based delivery teams with customers/stakeholders in Western markets.
- Delivered technically complex / analytics-driven projects (AI/ML, Image Recognition, or Data Analytics).

Tech Stack &

Skills :

- SQL, APIs, and Master Data Management (MDM).
- Experience with SOWs, change requests, or RFPs, managing scope, timelines, risks, and dependencies using Waterfall or Agile.
- Solid facilitation, communication, stakeholder-management, and executive-level reporting skills across cross-functional, geographically distributed teams.
- Preferred : Prior experience with customer onboarding.
- Preferred : PMP, CAPM, ITIL, or CSM.

📌 Senior Technical Project ManagerB SaaS Domain (India)
🏢 HumanWiz
📍 India