08 Sep
|
Rupee112
|
Gurugram
Company Description Rupee112 is a digital financial services platform designed to provide fast and convenient access to credit. The company focuses on eliminating traditional barriers such as long queues and heavy paperwork, offering a streamlined borrowing experience. Customers can receive instant approvals and rapid disbursals, with the ability to unlock up to ₹5 lakh in minutes. Rupee112 aims to enable individuals to take control of their financial needs through productive, user-friendly solutions. The organization operates in a dynamic, growth-oriented environment that values customer trust and operational excellence.
Role Description The Closing Specialist at Rupee112 is a full-time, on-site role based in Gurugram. This role involves managing the end-to-end loan closing process, ensuring all documentation is accurate, complete, and compliant with internal policies and regulatory requirements. The Closing Specialist will coordinate with customers, internal teams, and external partners to finalize loan agreements, confirm escrow details where applicable,
and address any issues that may arise before disbursal. Daily tasks include reviewing loan files, verifying customer information, explaining closing terms, answering customer queries, and maintaining detailed records of each transaction. The role also requires proactive communication, timely follow-up, and a strong focus on delivering a clear and positive closing experience for every customer.
Qualifications
Proficiency in closings and loan finalization processes, including reviewing and validating loan documentation and terms.
Understanding of escrow-related procedures and coordination with relevant stakeholders when applicable.
Strong communication skills, with the ability to explain complex information clearly and professionally to diverse customers.
Customer service orientation, demonstrating patience, empathy, and responsiveness in handling customer queries and concerns.
Experience working with loans or finan
📌 Closing Specialist (Gurugram)
🏢 Rupee112
📍 Gurugram