Job Description
Designation: Community Manager – Engagements & Audits
nLocation: Delhi NCR
nEmployment Type: Full time | On-ground at Properties + Office
nExperience: 5-8 Years
nSalary Budget: INR40,000 - 45,000 per month
nDepartment: Customer Experience / Community
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nAbout the Role
nUniLiv is looking for an energetic, ownership-driven Community Manager – Engagements & Audits to lead the resident experience across our Delhi NCR properties.
nThis is a 360° role covering community engagement and events, end-to-end customer experience, NPS ownership, property and service-quality audits, and on-ground team supervision.
nThe ideal candidate should be equally comfortable hosting events, conducting hospitality-standard property audits, resolving escalations, monitoring the support team, and analysing resident feedback.
nHospitality-Grade Audits – Key Requirement
nA strong hospitality background is essential for this role. The candidate must have hands-on experience conducting property and service-quality audits covering housekeeping, hygiene, F&B;, rooms, common areas, grooming,



and resident touchpoints.
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nKey Responsibilities
n1. Community Engagement & Events
n• Plan, organize, and execute community events end-to-end, including concept, budgeting, vendors, logistics, promotion, hosting, and post-event review.
n• Build a vibrant resident community through activities, festivals, workshops, and social initiatives.
n• Drive resident participation, retention, and referrals.
n• Maintain a monthly events calendar across Delhi NCR properties.
n• Capture photos, videos, and resident stories for marketing and brand building.
n2. Property & Service Audits
n• Conduct regular property and service-quality audits across housekeeping, hygiene, maintenance, F&B;, common areas, rooms, reception, security, staff behaviour, and resident touchpoints.
n• Ensure SOPs, checklists, grooming, and hospitality service standards are followed.
n• Prepare structured audit repo

📌 Community Manager (New Delhi)
🏢 Uniliv
📍 New Delhi