Job Description
Modlix is an AI-powered marketing operating system for SMBs, offering an all-in-one platform that integrates website creation, digital marketing, CRM, post-sales management, and analytics. We empower businesses to scale their digital presence under one unified system.
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nKey Responsibilities
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nWe're looking for individuals with solid experience in CRM to join our team. The ideal candidate should have a deep understanding of CRM platforms, customer lifecycle management, and AI-driven automation. If you have a background in SaaS, AI-powered CRM solutions.
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nProduct Strategy & Vision
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- Define and own the AI-powered CRM roadmap, aligning with business goals and customer needs.n
- Identify opportunities to leverage AI, ML, and automation to improve CRM efficiency and user experience.n
- Stay ahead of SaaS and AI trends, ensuring our CRM remains competitive and cutting-edge.n

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nCustomer & Market Insights
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- Gather and analyze feedback from customers, sales, marketing, and support teams to enhance product features.n




- Conduct market research and competitive analysis to identify emerging trends and industry best practices.n
- Use data analytics, AI-driven insights, and customer behavior patterns to drive decision-making.n

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nProduct Development & Execution
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- Collaborate with engineering, design, and AI/ML teams to define user stories, prioritize features, and drive product execution.n
- Lead the integration of AI-driven chatbots, predictive analytics, NLP, and automation into the CRM.n
- Work in an Agile/Scrum environment to ensure timely product releases and continuous improvements.n

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nAI & Automation-Driven Enhancements
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- Optimize lead scoring, customer segmentation, and engagement automation using AI/ML models.n
- Ensure seamless integration with third-party tools, APIs, and other SaaS platforms.n
- Improve CRM performance through AI-powered personalization and recommendations.n

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📌 Product Manager (Bengaluru)
🏢 Modlix
📍 Bengaluru