Job Description: QA Engineer – ECRM & CDP Programme (RWS)Role Purpose

The QA Engineer is responsible for executing testing activities across CRM and CDP, ensuring functional correctness, data accuracy, and integration quality. The role supports Sprint testing, SIT, UAT, ORT, regression testing and non-functional testing by designing, executing, and maintaining test cases and automation scripts under QA Manager governance.

Required Skills & Experience
Experience in functional and integration testing
Knowledge of CRM/CDP systems preferred
Experience with test automation tools (Tosca, Neoload)
Understanding of APIs and data validation
Solid attention to detail and analytical skills
Good communication and documentation skills

Key Responsibilities
Test Execution
Execute test cases across Sprints, SIT, ORT phases
Validate functional requirements and business workflows
Test Automation & Regression test execution
Develop and maintain automated test scripts (e.g., Tosca)
Support execution of automated regression and performance tests




Integration Testing Support
Execute end-to-end integration test scenarios across CRM, CDP, and external systems
Validate API responses, data flows, and error handling
Data & Migration Testing
Perform data validation for migration and Customer 360 profiles
Verify data accuracy, completeness, and transformation rules
UAT Support
Support business users during UAT execution
Log, track, and retest defects
Operational Readiness Testing (ORT)
Execute real-world test scenarios in production-like settings
Validate system behavior under operational conditions
Non-Functional Testing Support
Assist in performance, failover, and security testing
Execute test scripts and capture results
Defect Management
Log defects with transparent reproduction steps and severity
Retest fixes and support closure process
Documentation
Maintain test cases, test data, and execution logs
Suppor

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