Job Title: ServiceNow Lead Developer (UI Builder & Playbooks)

Experience: 6+ Years

Location: PAN India

Employment Type: Full time

Notice Period: Immediate to 15 Days Preferred

Open Positions: 2

Job Summary

We are looking for an experienced ServiceNow Lead Developer with expertise in UI Builder and Playbooks to lead enterprise ServiceNow application development. The ideal candidate should have hands-on experience building Next Experience applications, Workspace development, workflow automation, and contemporary ServiceNow UI technologies.

Key Responsibilities
Lead ServiceNow development projects and mentor junior developers.
Develop scalable applications using UI Builder and Next Experience Framework.
Configure and customize Playbooks for enterprise workflows.
Build Workspaces using UI Builder.
Develop reusable components, client scripts, and server-side scripting.
Configure Flow Designer and Integration Hub.
Build REST/SOAP integrations with enterprise applications.
Customize Service Portal and Employee Center.




Develop Business Rules, Script Includes, UI Policies, ACLs, and Notifications.
Perform code reviews and maintain development standards.
Participate in Agile ceremonies and sprint planning.
Support production deployments and troubleshooting.

Required Skills
6+ years of ServiceNow development experience.
Strong hands-on expertise in:
UI Builder
Next Experience
Playbooks
Workspaces
Flow Designer
Integration Hub
Strong JavaScript programming.
Experience developing:
Business Rules
Client Scripts
Script Includes
UI Policies
UI Actions
Scheduled Jobs
Notifications
Experience integrating external systems using:
REST APIs
SOAP APIs
MID Server
Experience with:
ITSM
HRSD
CSM
SPM (valuable to have)
Experience with Agile methodology and Azure DevOps/Jira.
Excellent communication and client-facing skills.

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