Job Description – L2 Application Support Engineer – US Mortgage/Title Technology

Location: AMR Tech Park, Hosur Road, Bangalore
Experience: 2–4 Years
CTC: Maximum Up to ₹6 LPA
Open Positions: 5
Work Mode: Work From Office
Shift: US Shift – Roster Based Support Window: 2:00 AM EST – 7:00 PM EST
Equivalent IST Window: 12:30 PM IST – 5:30 AM IST (next day)
Candidates will work roster-based shifts within this support window and not the entire 17-hour window.

Preferred Candidate from Locations : Bangalore / Chennai
Joining: Candidates comfortable working from Bangalore and in US rotational shifts

Target Companies:

Moder, Stellar, Avanze, Coforge, SLK, WNS, CA and other organisations supporting US Mortgage, Title, Closing or similar enterprise applications.

Role Overview:

We are looking for L2 Application Support Engineers with 2–4 years of experience in Mortgage application/production support. The role will provide advanced technical support for the AtClose application and act as a key technical escalation point for client-reported issues.





The ideal candidate should have solid SQL and troubleshooting skills, experience in application/log analysis, and a positive understanding of REST APIs, HTTP, integrations and production incident management.

Experience in US Mortgage, Title or Closing applications will be a robust advantage.

Key ResponsibilitiesApplication & Incident Support
Investigate client-reported incidents and identify functional and technical root causes.
Analyse application behaviour, logs, database records, configurations and workflows.
Reproduce production issues in lower environments wherever possible.
Determine whether issues are related to configuration, data, infrastructure, integration or application code.
Provide suitable workarounds where permanent fixes are not immediately available.
Escalate confirmed application defects to Development with complete technical evidence.
Track issues through resolution and validate fixes befo

📌 Application Support Engineer – Us Mortgage/title Technology Bengaluru (India)
🏢 Varsal-terra Technology
📍 India