Job Title: Phone Manager - Telesales

Location: chennai-Vadapalani, Hyderabad-Banjara hills

Company: India First Life Insurance

Ctc-3.25 LPA

Job Summary:

India First Life Insurance is seeking a energetic and results-driven Phone Manager - Telesales to lead and manage our telesales operations. The candidate will be responsible for driving sales through a team of telesales executives, ensuring customer satisfaction, and achieving business targets.

Key Responsibilities:
Develop and implement telesales strategies to enhance productivity and conversion rates.
Monitor call quality, customer interactions, and sales performance to ensure high service standards.
Train, coach, and mentor team members to improve their sales and communication skills.
Analyze telesales data and generate reports to track team performance and business growth.
Ensure compliance with regulatory requirements and company policies.
Collaborate with other departments to optimize lead generation and customer engagement strategies.
Handle escalations and provide effective resolutions to customer queries.

📌 Phone Manager Chennai (India)
🏢 Skywings Advisors
📍 India