About The Company

Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a ₹1,400+ Crore organization delivering IT Infrastructure, Cloud, Cybersecurity, Networking, Virtualization, Storage, and Managed Services to leading enterprise customers.

Swan is a technology partner with leading organizations including HP, Cisco, Microsoft, VMware, and NetApp.

About The Role

We are looking for an experienced Trading Desk IT Support Engineer (L2 / L2+) to support mission-critical trading applications in a live market environment. The role involves proactive monitoring, troubleshooting, production support, and ensuring minimal downtime for critical trading operations.

Location: Worli, Mumbai – Client Site

Industry: BFSI / Capital Markets

Experience: 4–6 Years

Employment Type: Full Time / Contract

Key Responsibilities

Provide L2 support for trading applications including Omnesys (NEST), NEAT, BOLT, and Greek.




Manage and troubleshoot FIX connectivity and related issues.
Perform EOD/BOD activities for trading applications and risk management tools.
Handle critical production issues during live market hours with minimal downtime.
Deploy patches and upgrades across UAT and Production environments.
Install, configure, and maintain servers supporting trading applications.
Support infrastructure at NSE, BSE, and MCX Colo Data Centers.
Manage Active Directory, user access, and permissions.
Monitor trading networks and support low-latency infrastructure.
Coordinate with vendors for issue resolution and technical escalations.
Perform daily backup activities and ensure security compliance.
Support Bloomberg terminals and other trading-related applications.

Required Skills

Solid experience in a Trading / Capital Markets environment.
Hands-on experience with NEST / NEAT / BOLT or similar trading applications.
Strong knowledge of FIX Protocol and connectivity

📌 Trading Desk IT Support Engineer (Mumbai)
🏢 Swan Solutions and Services
📍 Mumbai