Location: Unison Education & Research Foundation, Dehradun
The ideal candidate will be able to appropriately identify the needs of both recent and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
Work cross-functionally within the company to communicate with all stakeholders in customers' success.
Create and maintain relationships with customers to better understand and achieve their needs.
Make visits to our customers to identify prospects for growth within our platform.
Manage all reporting about the health of customers' accounts.
Qualifications
Previous account management experience
Minimum experience of 5 years.
Belongs to Dehradun.
Articulate and well accustomed to a client facing role
Willingness and ability to travel