Who are we

Fulcrum Digital is an
agile and next-generation digital accelerating company providing digital
transformation and technology services right from ideation to implementation.
These services have applicability across a variety of industries, including
banking & financial services, insurance, retail, higher education, food,
healthcare, and manufacturing.

About the role

Job
Description: Operations Claims

Experience - 5 - 10
yrs
Business acumen
Data analysis and Excel proficiency
Digital/technology fluency
Problem-solving and analytical thinking
Ability to work with ambiguity
Robust written and oral communication
skills
Reviewed potential future
responsibilities which may including TPA Reconciliation,
Executive Lines support, FNOL, and other complex claims functions.
Experience in the US Property and Casualty domain required.
Need candidates with relevant insurance
experience and solid communication skills.

Responsibilities –
Perform First Notice of Loss (FNOL) intake and
setup with accuracy, completeness, and timeliness.




Handle or support handling of multiple loss type claims,
including:
Auto
General Liability
Workers Compensation
Property
Cyber
Apply working knowledge of coverages across
the above loss types to support claim setup, investigation, and
administration.
Review policy information to confirm applicable coverage,
limits, deductibles, exclusions, endorsements, and jurisdictional
considerations.
Conduct initial claim triage and ensure assignment to the
appropriate claim professional when needed.
Coordinate with insureds, brokers, claimants, attorneys,
vendors, adjusters, and internal business partners.
Support reserve setting and reserve adjustments based on claim
facts and exposure evaluation.
Identify potential severity, litigation, fraud, subrogation,
and recovery opportunities and escalate as appropriate.
Provide qualified and timely communication to
all stakeholders throughout the claim life

📌 Operations Claims Pune (India)
🏢 Fulcrum Digital
📍 India