Description
To coordinate and ensure timely execution of cargo operations activities for the assigned area, including vessel load/discharge, terminal coordination, documentation, and stakeholder communication, while maintaining operational accuracy, compliance, and adherence to SLAs

Responsibilities
General Tasks and Responsibilities
Ensure task completion as per agreed SLA with Areas / Region
a. Arrange Load/Discharge (TBU / CBF)
Check and trace pending containers
Check customs status
Check DG documentation and acceptance
Review import discrepancies before vessel arrival
Create and evaluate no-move status for containers
Create and provide TBU
Handle COD and late runner cases
Update missing PT DG container numbers in FIS
Insert container numbers and stowage position for DG cargo
Maintain terminal dates
Coordinate OOG handling and update E-forms as per guidelines
Monitor cargo patrol and DG hold containers

b. Distribute Load/Discharge Information
Share DG manifest
Provide load/discharge information
Share reefer manifest

c.



Finalize Load/Discharge
Prepare and submit manual TDR
Validate planned vs actual load/discharge data
Maintain round voyage actuals
Obtain VIA/rotation number from terminal and customs

e. Organize Ad-hoc / Special Handlings
Seal changes and reefer temperature deviations
DG placard issue resolution
Re-export and long-standing containers
Monitor import evacuation within free time
Ensure compliance with port, terminal, marine, and customs regulations
Coordinate with partners and stakeholders for timely and accurate cargo data exchange
Monitor and approve late gate requests as per protocols
Maintain records of containers not in terminal, missing documents, and shortfall cases
Track and update operational exceptions
Generate and share reports (BB, DG manifests, empty containers, tank containers, etc.)
Reconcile planned vs actual operations and identify discrepancies
Maintain deadlines a

📌 Coordinator Cargo Operations Mumbai
🏢 Hapag Lloyd
📍 Mumbai