Description
Make your mark partnering with clients and internal teams to deliver high-quality technical implementations, strong testing outcomes, and career growth opportunities.
As a Technical Implementation Analyst in Client Onboarding and Services, you coordinate end-to-end product implementation set-ups for clients. You partner with internal teams and client technology teams to capture requirements, execute testing, and complete production migration. You manage multiple simultaneous requests while exercising sound judgment, explicit communication, and a commitment to Diversity, Inclusion & Opportunity.
Job Responsibilities:
Drive ownership and strengthen client satisfaction throughout implementation delivery
Manage expectations by establishing timelines and maintaining clear documentation
Communicate progress, risks, and status updates to clients and stakeholders
Facilitate discussions with clients to understand requirements and translate them into implementation actions
Coordinate product setup, testing,



and production migration with internal teams and client technology teams
Perform file validation and support testing activities across implementations
Apply creative problem solving and sound judgment to resolve implementation challenges
Escalate and resolve issues in a timely manner, including documenting observations and raising risks as needed
Identify gaps and exceptions, and recommend practical solutions to close them
Manage multiple concurrent requests while collaborating effectively across multiple teams
Work independently with minimal supervision to deliver agreed outcomes

Required qualifications, skills, and capabilities:
Robust verbal and written communication skills
Solid logical and analytical skills with attention to detail
Demonstrated ability to manage multiple work requests with effective time and work management
Hands-on experience with mainframe testing, transmission testing, and file testing (including ISO 20022,

📌 Client Technical Onboarding Bengaluru
🏢 JPMorganChase
📍 Bengaluru