- Lead and manage complete HR operations for a multi-location workforce.
- Establish and implement structured HR systems, policies, processes, and SOPs.
- Manage recruitment, manpower planning, onboarding, employee lifecycle, performance management, compliance, and employee relations.
- Work closely with management and department heads to understand manpower requirements and improve workforce productivity.
- Ensure HR practices comply with applicable labour laws and statutory requirements.
- Build scalable HR systems suitable for a 3PL / Logistics / Transportation workplace.
- Prepare recruitment plans based on business and manpower requirements.
- Manage end-to-end hiring and interview processes.
- Coordinate candidate selection, offer, onboarding, and induction.
- Develop manpower plans for different locations and departments.
- Ensure timely deployment of employees across multiple locations.
HR Policies & SOPs
- Develop and implement a comprehensive HR Policy Manual.
- Prepare and maintain the Employee Handbook.
- Establish Code of Conduct and disciplinary procedures.
- Develop HR SOPs for key employee and administrative processes.
- Define organizational structures and reporting hierarchies.
- Prepare and standardize Job Descriptions for different positions.
Performance Management System
- Design and implement KPI, KRA, and performance metrics for various departments.
- Develop department-specific performance parameters for:
- Traffic
- Billing
- Operations
- Accounts
- Sales & Business Development
- Warehouse
- Administration
- Support Functions
- Establish regular performance review and appraisal processes.
- Track employee performance and coordinate corrective actions where required.
📌 Senior HR Manager (Delhi)
🏢 JobTrade
📍 Delhi
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