Job Title: Senior Front Desk & Guest Relations Executive /n Location: Kalali, Vadodara, Gujarat 390012 /n Shift Timing: 12:00 PM – 10:00 PM (General/Extended Corporate Shift) /n /n A Senior Front Desk Executive in our Vadodara BPO facility manages high-volume visitor traffic, coordinates executive hospitality, and ensures professional communication between global clients, vendors, and internal operations teams. /n /n Key Responsibilities: /n Greet high-profile international clients, corporate guests, and vendors with an exceptional skilled attitude. /n Manage high-volume, multi-line switchboards to route domestic and international calls accurately. /n Oversee strict workplace security protocols by managing visitor logs, NDAs, and biometric or RFID access badges. /n Coordinate local transport, hotel bookings, and travel itinerary details for visiting global leadership teams. /n Supervise the reception area, ensuring it remains clean, quiet, and reflective of a premium corporate image. /n Handle incoming and outgoing international couriers, logistics,



and confidential documentation. /n Manage conference room bookings, video-conferencing setups, and hospitality arrangements for critical client meetings. /n Mentor reception staff and coordinate seamless operations across the 12 PM to 10 PM shift. /n /n Job Requirements &

Skills: /n Education: Bachelor’s degree in hospitality, communications, business administration, or a related field. /n Experience: 3 to 7 years in front desk operations, specifically within a BPO, ITES, or large corporate setting. /n Communication: Flawless verbal and written English communication skills; proficiency in Hindi and Gujarati is highly preferred for local vendor coordination. /n Tech Skills: Advanced proficiency in Microsoft Office, visitor management software, and automated systems. /n Soft Skills: Outstanding multitasking, crisis management, emotional intelligence, and a polished corporate appearance.

📌 Senior Front Desk & Guest Relations Executive (Vadodara)
🏢 Office Beacon ASPL
📍 Vadodara