Seeking a Dynamic Customer Service Specialist for a D2C brand based in Mumbai.

Job Responsibilities

E-commerce Management:

- Upload and manage products on Shopify and other sales platforms.
- Ensure accurate product descriptions, pricing, and visuals.
- Regularly update inventory and monitor website functionality.

Client Relations

- Respond to client inquiries promptly and professionally.
- Assist with order follow-ups, ensuring seamless communication and client satisfaction.
- Develop and nurture relationships with clients, offering personalised support.

Graphic Design

- Help create visually appealing marketing materials, including banners, social media posts, and promotional designs.
- Collaborate on design projects for exhibitions and events.

Exhibition Support





- Assist in planning and setting up exhibitions, ensuring smooth execution.
- Represent the brand at events, engaging with clients and maintaining a professional image.

Job Requirements

- Proficiency in Shopify or similar e-commerce platforms of at least 1 year.
- Basic graphic design skills; familiarity with tools like Canva, Adobe Photoshop, or Illustrator is a plus.
- Robust communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Ability to manage multiple tasks and deadlines effectively.
- An interest in fashion, luxury, or sustainability is desirable.

📌 Senior Ecommerce Executive (Mumbai)
🏢 CeeQ
📍 Mumbai