Job DescriptionHandle customer queries through chat and other non-voice channels . Resolve customer issues and provide accurate information related to banking products/services. Maintain proper records of customer interactions and requests. Follow company policies, banking guidelines, and quality standards. Ensure timely and professional resolution of customer queries. Valuable written communication and basic computer skills required.
📌 Senior Customer Care Representative (Kolkata)
🏢 Kotak Life Insurance
📍 Kolkata
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.